We want nothing more than for you to get your new b.e.happe into your hands! All hats in the shop are ready to ship, unless the item is labeled pre-order. Orders will be shipped within 72 hours after payment is received Monday-Friday. Shipping typically takes 5-7 business days. b.e. happe is not responsible for any damage that occurs during shipping or in cases where USPS staff loses/misplaces your package. Expected delivery dates are just that- when the USPS system expects that your shipment will arrive. Once the item is shipped by b.e.happe, unfortunately we are unable to control or assist in the process of of delivery. Any information that is on the USPS tracking website is what we are able to see with regards to the status. If your order says delivered but you don't have your b.e.happe item...first, we suggest you contact your local post office to see if they have any insight. If that doesn't work, we find that submitting a lost package claim through the carrier's website. If you can't track down the package within 5 days, please contact us for the next steps!
